PRIVACY POLICY

PRIVACY POLICY 

MBA CHAI WALA Private Limited (herein after referred to as MBA CHAI WALA, us or we) and its affiliates understand that information and privacy are important for you. This privacy policy explains how we at www.mbachaiwala.com collects and use your (“you”, or “your ”) personal and non-personal information.

By using our website, you implicitly agree that we can collect, disclose and use your information in accordance with the terms of this privacy policy (“Privacy Policy”). We are committed to protecting all the information you share with us. We follow stringent procedures to protect the confidentiality, security, and integrity of data/information stored in our systems. Any employee who violates our privacy and/or security policies shall be subject to disciplinary action, including possible termination and/or civil and/or criminal prosecution.

Information we collect and how we use it

We collect information when you visit our website or use our services. This includes store visits, browsing our websites and corresponding with us. In particular:

• We keep information you give us directly such as contact details (including name, email, address and contact number), comments, region, frequency of visits, feedback and marketing opinions.
• We maintain a record of any information you post about us on online forums or social media platforms. This includes, but is not limited to, feedback, reviews and other information.

We use your information on an aggregated basis to do things such as operate and enhance our site to make it easier to navigate through the site. We statistically analyze site usage, including the behaviour of our members, to improve the content, layout, and services of the website, as well as to enhance our marketing and promotional efforts.

Cookies/IP Address

We use a feature of your Internet Web Browser called a “cookie.” A cookie is a small piece of information stored on your hard drive. It assigns a unique identification number to your computer and helps us maintain your preferences to provide you with a personalized experience. When you visit our website, we will detect your IP address and store a cookie on your computer. We use cookies to keep track of your data to tell us whether or not you have visited our site before. We also collect non-personally identifiable information, such as anonymous session numbers, with them. You can modify the usage of cookies through your brower settings. 

Security of Information

The company strives to ensure the security, integrity, and privacy of your personal information and to protect it against unauthorized access or unauthorized alteration, disclosure or destruction. The company adopts adequate measures to prevent unauthorized access to your personal information.

The company does not ask you to share your password, credit card, debit card or online banking details with it. Please don’t respond to any such emails. Company shall not be held responsible for any loss, or damage caused by responding to such emails and sharing information with third parties.

Changes to the Policy

This policy may be updated on a periodic basis. If this privacy policy is changed, the revised policy will be posted on this site. We will notify you of any changes to the policy through email. This policy was last updated on 27 march 2023. 

Modifying or Deleting Your Personal Information

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the “right to be forgotten”. 

There may be legal or other reasons why we need to keep or use your information, but please tell us if you think that we should not be using it.

We may sometimes be able to restrict the use of your personal information. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted. 

If you object to our processing of any of your personal information, please send a request in writing email: info@mbachaiwala.com

Last updated on May 5th 2023

This privacy policy sets out how MBA CHAI WALA (OPC) PRIVATE LIMITED uses and protects any information that you give MBA CHAI WALA (OPC) PRIVATE LIMITED when you use this website.

MBA CHAI WALA (OPC) PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

MBA CHAI WALA (OPC) PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

• Name and job title

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@mbachaiwala.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.